Frequently Asked Questions

Everything you need to know about your Kendamil style journey.

What is the standard shipping timeframe?

We offer standard shipping across the country, which typically takes 3-5 business days. Express shipping options are available at checkout for delivery within 1-2 business days.

How do I return an item that doesn't fit?

We accept returns within 30 days of purchase. Items must be unworn, unwashed, and have the original tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.

Which payment methods do you accept?

Kendamil accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

How do I know which size to order?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or checking the 'Fit Notes' section for each garment.

Are your materials sustainably sourced?

Quality and ethics are at our core. We prioritize organic cotton, recycled polyester, and ethical manufacturing processes to ensure our fashion has a positive impact on the planet.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team via live chat or email.